EVENTS & SET-UP
Rental Guidelines & Services
All prices listed are for a single day rental. Friday to Monday weekends, however, are also charged as a one-day rental. Pick-ups (or deliveries) the day before your event, with returns the day after, are also charged as one-day rentals. Rates for periods longer than a single usage are available by quote. Prices are subject to change without notice. Rates do not include sales tax or damage waiver. Rental rates may vary from store to store
All rental items are to be returned clean in the same boxes/packaging. Cleaning charges at the rate of $30/hour will be assessed for items requiring cleaning. (Linen rental prices include laundering, however excessive stains/wax may not be removable.) In order to reserve any rental items, a non-refundable 25% deposit is required. Changes to your account can be made up until two weeks before the event (upon availability). At two weeks before your event, you must provide us with final counts and payment.
Delivery and pick-up rates are based on distance traveled with a dock or curb drop-off, Monday – Friday 8AM – 6PM. Delivery/pick-up rates in ames are $25, one-way. Table/chair delivery/pick-ups and an additional $10 each way. Basement and upper floor deliveries, as well as long-distance carrying, requires advance notice and additional charges. After-hours delivery and/or pick-up is available, also for an additional fee.
Rental items delivered will be neatly stacked at a mutually convenient location. All equipment must be ready for pick-up when our drivers arrive; tables and chairs folded, other items cleaned and returned to appropriate containers/packaging.
Delivery charges do not include set-up or take-down. If you require set-up and take-down, please request a rate for that service at the time of reservation.
A credit card number must be given to hold any rental items. All rentals will be inspected upon return. Any damages will be charged to the credit card on file. Any missing items will be reported to the customer and must be returned within 24 hours of notification. Failure to do so will result in the full replacement being charged to the credit card on file.
Rental items and party supplies are on display in our stores. Our wedding showrooms also display sample centerpieces and decorating pictures available for ideas.
Feel free to give us a call or send us an email at email@example.com with questions.