Policies & Shipping
EVENTS & SET UP
Rental Guidelines & Services
All prices listed are for a 24 hour rental period. However Friday to Monday weekends are charged as a one day rental. Additional rental periods may be added in 3 day increments at 50% off the original rental price. Listed prices are subject to change without notice. Prices are guaranteed once a downpayment is made to reserve items. In order to reserve items a 25% non-refundable downpayment is required. Other than not going below the 25% amount downpayment, any changes may be made to your order up until 2 weeks prior to your event. At two weeks out from your event, Celebrations will call you to confirm final details and numbers and get final payment on your reservations. Delivery and pickup is available on any rental order and will be quoted based on your location and delivery situation. Any delivery not to a ground floor and within 50 ft of parking availability requires advance notice and will have additional charges. After business hour deliveries and pickups are also available at an additional charge. Please call the store to get a quote for deliveries and pickups.
Celebrations will ship any of our linen items nationwide. We use UPS ground service and charge the customer the exact shipping amount as determined by UPS. This amount will be charged to your credit card on the day of shipment as well as the matching return shipping service. Orders that need to be shipped should be ordered at least 10 days prior to your event so we do not need to upgrade shipping. All rental items that are shipped require a credit card on file to insure we receive the linens back to our store.
To return items: We will send you UPS return service stickers with your original package. By noon on the Monday following your event please put the dirty linens back in their original package. Tape it back up with clear packing tape and put the return service sticker over the old shipping label. Make sure the old shipping label is completely covered or removed from the box. Then take the box to any UPS shipping location.